What is custom software development?
Custom software development is designing and building software for one organisation's specific processes, instead of licensing a ready-made product. It covers operations systems, portals, custom CRM and ERP, SaaS products, mobile apps and integrations, and the organisation owns the resulting code.
How much does custom software development cost in India?
Indicatively ₹3–6 lakh for an internal tool, automation or integration, ₹6–15 lakh for a custom business application such as a portal or custom CRM, ₹12–30 lakh for a custom ERP, multi-module platform or SaaS MVP, and from ₹30 lakh for enterprise platforms. SpikeSecure's custom builds start at ₹3 lakh and every figure is confirmed in a fixed-scope written quote.
How long does it take to build custom software?
An internal tool or integration takes 6–10 weeks, a custom business application 10–16 weeks and a custom ERP or SaaS MVP 16–28 weeks. Larger platforms are delivered in phases of 12–16 weeks with a usable release at the end of each.
How do I choose a custom software development company in India?
Ask for five things in writing before you sign: a fixed scope with exclusions, who owns the code and accounts, how often you will see working software, what the warranty covers, and what maintenance costs after it. Then ask for two references you can call and a case study in your industry. Compare companies on those answers rather than on rankings or hourly rates.
Is SpikeSecure a custom software development company in India?
Yes. SpikeSecure Technologies Pvt. Ltd. is a custom software development company based at CHIL SEZ IT Park, Coimbatore, Tamil Nadu, building operations systems, portals, custom CRM and ERP, SaaS products, mobile apps and integrations for clients across India and abroad since 2018, on fixed-scope written quotes with a 30-day warranty and client-owned source code.
Should we build custom software or buy a product?
Buy when the process is standard and a product models it. Configure a platform such as ERPNext, Odoo or Zoho when it fits most of the process. Build custom when the process is your advantage, licences grow faster than revenue, integrations are missing, or the software is what you sell. We tell you which in the discovery call, and we implement platforms as well as building from scratch.
Who owns the source code?
You do. The code lives in a GitHub organisation in your name from day one, cloud and third-party accounts are yours, and design files and documentation are handed over. There are no licence fees to SpikeSecure and no lock-in.
What is a fixed-scope quote, and what happens when requirements change?
A fixed-scope quote lists modules, screens, integrations, exclusions, timeline and price, and the price does not change unless the scope does. A change after sign-off is written up as a change request with its own price and timeline, and is built only after you approve it.
Can you integrate with Tally, Razorpay, WhatsApp and our existing software?
Yes. Tally and Zoho Books sync, GST e-invoicing through licensed providers, Razorpay, PayU and UPI, WhatsApp Business API, SMS, courier APIs and any system that exposes an API, database or file export. Each integration is listed item by item in the quote.
Can you modernise or take over an existing system?
Yes. We audit the code, database and integrations first, then either stabilise and extend it or migrate it in stages to a maintained stack with data migration and parallel running. Takeovers of projects started by another vendor begin with the same audit.
How do you handle security and data protection?
Encryption in transit and at rest, role-based access, audit logs, OWASP Top 10 checks before launch, encrypted backups with a tested restore, and consent and retention handling for personal data under the DPDP Act 2023. Hosting is in your own cloud account.
Do you offer maintenance after launch?
Yes. Every build has a 30-day warranty. After that, maintenance from ₹15,000 per month covers updates, backups, monitoring, small changes and a monthly health report, and can be cancelled at any time; a documented handover to your own team is the alternative.
Do you work with companies outside Coimbatore and outside India?
Yes. Coimbatore, Chennai and Tiruppur in person; Bengaluru, Hyderabad, Mumbai, Pune, Delhi NCR and the rest of India remotely with an on-site kick-off on request; and clients in the US, UK, UAE, Singapore and Australia remotely under an NDA with invoicing in their currency.
Can you add AI features to custom software?
Yes, where they remove real manual work: document and invoice extraction, plain-language search across records, draft replies and summaries, and anomaly flags in reports. Model APIs are called from your accounts, personal data is minimised and AI actions are logged.
How do I get started?
Email a short description of the process you want to fix, the systems you use today and your timeline to info@spikesecure.com, or WhatsApp +91 95149 94888. We sign an NDA, run discovery in person or on video, and send a fixed-scope written quote, usually within 48 hours.