Case studies
Case study · Marketplace · Fashion and textiles

A multi-vendor fashion marketplace with split payments and vendor KYC.

WeaveHub brings fashion and textile sellers onto one marketplace. SpikeSecure built the platform with Razorpay Route split payments so vendors are paid automatically, KYC-gated vendor onboarding, commission rules and logistics integration, and pushed back when the wrong feature was about to ship.

  • Splitpayments via Razorpay Route
  • KYCgated vendor onboarding
  • Multi-vendorsingle checkout
  • Partnernot vendor, per client
Summary

The project in brief.

WeaveHub is a multi-vendor marketplace for fashion and textile brands. The platform needed to onboard vendors safely, sell their products under one storefront, split every payment between the marketplace and the vendor automatically, and hand orders to logistics partners. SpikeSecure built the marketplace with Razorpay Route split payments, vendor KYC and logistics integration. The director describes SpikeSecure as a real partner rather than a vendor, one that pushed back when the team was about to ship the wrong thing.

The problem

What the client needed to change.

Marketplaces fail on trust and money movement: unverified vendors, manual payouts that fall behind, disputes over commissions and shipping that nobody owns. WeaveHub needed those problems solved in the platform rather than in spreadsheets, and needed a partner willing to challenge feature requests that would have added complexity without value.

The objectives were: KYC-gated vendor onboarding, automatic split of each payment between marketplace and vendor, configurable commissions, logistics integration for pickup and tracking, and a vendor console that sellers could run themselves.

What we built

Scope and modules delivered.

01

Marketplace storefront

Multi-brand catalogue with vendor pages, search and filters, cart across vendors and a single checkout.

02

Vendor onboarding with KYC

Document collection and verification before a vendor can list, with bank details captured for payouts.

03

Razorpay Route split payments

Each order's payment split automatically between the marketplace commission and the vendor's account, with settlement records.

04

Commission and rules engine

Category- and vendor-level commission rates, promotions and fee rules managed by the marketplace team.

05

Logistics integration

Pickup scheduling, shipping labels and tracking with logistics partners, visible to vendors and customers.

06

Vendor and admin consoles

Vendors manage products, orders and settlements; the marketplace team manages vendors, disputes, commissions and reporting.

UX and UI approach

Designed for the people who use it every day.

Two very different users share the platform: shoppers who expect a single-brand-quality experience, and vendors who are often small businesses without operations staff. The vendor console was designed to be run from a phone, with product listing, order handling and settlement views in plain language. Weekly demos surfaced several requested features that would have complicated the vendor experience; the team recommended against them, and the client credits that honesty.

Architecture and integrations

How it is put together.

  • Platform: a custom marketplace application with separate vendor, customer and admin roles and a shared catalogue and order model.
  • Payments: Razorpay Route to split each transaction between marketplace and vendor accounts automatically, with reconciliation reports.
  • KYC: document capture and verification workflow gating vendor activation and payouts.
  • Logistics: integration with shipping partners for pickup, labels and tracking updates to customers and vendors.
  • Ownership: code, cloud, payment and logistics accounts in the client's name.

Marketplace scoping, pricing and platform choices (Sharetribe, Bagisto or custom) are described on the marketplace development page.

Our stack

Tech we work with.

  • Custom marketplace
  • Razorpay Route
  • Vendor KYC
  • Commission engine
  • Logistics API
  • Vendor console
  • Admin console
Outcome

The result, in the client's words.

“A real partner, not a vendor. They pushed back when we were about to ship the wrong thing.”
— Karan Mehta, Director, WeaveHub

Client names and outcomes are published with permission and in the client's own words. We do not publish estimates, internal metrics or pricing for individual projects; typical price ranges are on each service page.

FAQ

Questions about this project.

How do vendors get paid?

Razorpay Route splits each order's payment between the marketplace's commission and the vendor's linked account automatically, so payouts do not depend on manual transfers.

How are vendors verified?

A KYC workflow collects and verifies business and bank documents before a vendor can list products or receive payouts.

Can commissions differ by vendor or category?

Yes. The rules engine supports category- and vendor-level rates, promotional periods and fee adjustments managed by the marketplace team.

What does a marketplace like this cost?

Multi-vendor marketplaces cost ₹6–40 lakh at SpikeSecure depending on scope, with Sharetribe or Bagisto at the lower end and custom platforms at the upper end.

Let's build

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A 30-minute discovery call and a fixed-scope quote — usually within 48 hours. No deck, no sales theatre.

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