01
Rider app
Pickup and drop with saved places and landmarks, bike, auto, cab and sedan classes with upfront fares, scheduled and rental rides, live tracking, ride OTP, masked calls and chat, trip sharing, SOS, ratings, UPI, cards, wallet and cash, and Tamil, Hindi or other Indian-language interfaces.
02
Captain (driver) app
Online and offline toggle, timed ride offers, navigation hand-off to Google Maps, waiting and toll capture, earnings, incentives and daily or weekly payouts, battery-aware background location, and a document wallet for licence, RC and insurance renewals.
03
Matching and dispatch
Captains indexed geospatially and scored on distance, heading, acceptance history and rating; radius expansion and re-offer when a captain declines; manual dispatch from the console for phone bookings and corporate trips.
04
Fare and surge engine
Base fare, per-km and per-minute rates per vehicle class and city, minimum fare, waiting, night charges, tolls and airport entry, cancellation fees, surge by zone and time with caps, coupons and referral credits, all editable without an app release.
05
Safety
Ride OTP, one-tap SOS to emergency contacts and your control room, live trip sharing, number masking, women-safety options such as share-by-default, verified badges, trip replay for disputes, and helmet and insurance prompts for bike rides.
06
Driver KYC and payouts
Licence, RC, insurance, Aadhaar eKYC with consent, PAN, bank penny-drop, selfie liveness and police verification, with an ops queue; payouts through RazorpayX or Cashfree with TDS where it applies, and commission or subscription billing for drivers.