# SpikeSecure — Full Content Snapshot This file consolidates all key content from spikesecure.com for AI / LLM consumption. Last updated: 2026-05-13. Source of truth: https://spikesecure.com/ --- ## About SpikeSecure SpikeSecure (formerly known as Haqto Technologies) is a Coimbatore-based digital agency and product company. The legal entity is **SpikeSecure Technologies Pvt. Ltd.** We help ambitious Indian and international businesses ship digital products that grow: websites, ecommerce stores, mobile apps, CRM/ERP software, multi-vendor marketplaces, business email infrastructure, and SEO. Our flagship product is **SpikeSecure** — a WordPress security plugin used on production sites across India. **Identity** - Legal name: SpikeSecure Technologies Pvt. Ltd. - Alternate name: SpikeSecure, SpikeSecure WP Security - Founded: 2018 - Headquarters: Coimbatore, Tamil Nadu 641001, India - Geo: 11.0168 N, 76.9558 E - Contact: info@spikesecure.com · +91-98765-43210 - WhatsApp: https://wa.me/919876543210 - Business hours: Monday–Saturday, 10:00–19:00 IST - Domain: spikesecure.com - Tagline: "Built for Growth." **Coverage** - Areas served: Coimbatore, Tamil Nadu, India, USA, UK, UAE, Singapore, Australia - Currencies accepted: INR (primary), USD, GBP, AED, SGD via Stripe / Wise - Engagement models: fixed scope, monthly retainer, time-and-material **Public reputation** - Aggregate rating: 5.0★ across 30+ client engagements - SpikeSecure WP plugin: 4.9★ with 248 user reviews --- ## Service: Website Designers in Coimbatore URL: https://spikesecure.com/services/website-designers-in-coimbatore.html ### Hero "Websites people don't bounce from." SpikeSecure builds marketing landing pages, corporate sites and self-service portals — fast, branded, conversion-tuned and indexed by Google in days. ### KPIs - 40+ sites launched - 99 average Lighthouse score - < 1.5s LCP target on mobile ### What's included (6 pillars) 1. **Marketing landing pages** — single-purpose pages built around one conversion, sub-2s LCP, A/B-test ready 2. **Corporate sites** — multi-page, multi-language brand sites with a proper CMS 3. **Self-service portals** — customer dashboards, partner portals, knowledge bases with auth + search + permissions 4. **SEO-ready architecture** — structured data, sitemaps, canonical tags, performance budget — out of the box 5. **CMS integration** — Notion-style page authoring without calling developers for every edit 6. **Analytics + monitoring** — GA4, Plausible or Posthog wired before launch ### Why Coimbatore businesses choose us - **Local-first, India-fluent** — Razorpay/PayU, GST-compliant invoicing, Tamil/Hindi fonts, India-tuned Core Web Vitals - **Conversion-tuned, not brochureware** — A/B-tested wires before code, analytics + heatmaps on day one - **SEO-ready from the first line** — Schema.org, hreflang for en-IN, sitemap.xml, robots.txt, OpenGraph - **Fixed-scope, no surprises** — written timeline, fixed budget, weekly staging demo ### FAQs **How much does a website cost in Coimbatore?** Landing pages start at ₹50,000. Corporate / brand websites typically range ₹1.5–₹4 lakh. E-commerce and complex portals range ₹3 lakh and up. Every quote is fixed-scope. **How long does it take to design and launch a website?** Marketing landing pages: 2–3 weeks. Brand / corporate sites: 4–6 weeks. Portals: 6–10 weeks. Weekly demo on a staging URL throughout the build. **Are the websites mobile-friendly and responsive?** Every site is mobile-first and tested across 14 viewports. Lighthouse Performance, Accessibility and SEO scores target 95+ on mobile. **Will my website rank on Google?** Yes — technical SEO is baked in: clean semantic HTML, structured data, sitemap.xml, robots.txt, sub-1.5s LCP, optimized Core Web Vitals and proper canonical tags. Most clients see indexed pages within 3–7 days of launch. **Do you provide hosting and maintenance after launch?** Yes — we deploy on Vercel, AWS, Netlify or Cloudflare based on your stack. 30-day post-launch warranty included; ongoing maintenance retainers from ₹15,000/month. **Can you redesign or migrate my existing website?** Yes — we routinely redesign WordPress, Wix and Squarespace sites onto modern stacks (Next.js, Astro, WordPress with FSE). URL mapping, 301 redirects and SEO preservation included. ### Tech stack Next.js, Astro, WordPress, Sanity, Strapi, Tailwind CSS, Framer Motion, Vercel, Cloudflare --- ## Service: Ecommerce Website Developers in Coimbatore URL: https://spikesecure.com/services/ecommerce-website-developers-in-coimbatore.html ### Hero Ecommerce website developers in Coimbatore building Shopify, WooCommerce, headless commerce and custom online stores with GST-compliant invoicing and Indian payment gateways. ### What's included 1. **Storefront design + UX** — conversion-tuned, mobile-first product pages 2. **Catalog architecture** — variants, bundles, SKU management, search 3. **Payments** — Razorpay, PayU, Cashfree, Stripe, COD, UPI, EMI 4. **GST & invoicing** — HSN codes, CGST/SGST/IGST, e-invoicing, Tally/Zoho exports 5. **Logistics** — Shiprocket, Delhivery, Bluedart, DTDC, multi-warehouse 6. **Analytics + abandoned cart** — GA4 ecommerce, Klaviyo / Mailchimp recovery flows ### Why us - India-first payments (Razorpay, PayU, Cashfree, UPI, EMI, COD) - GST + e-invoicing built-in - Logistics that ship (Shiprocket / Delhivery / Bluedart / DTDC / India Post) - SEO + conversion-tuned (product / breadcrumb / review schema, sub-2s LCP on 4G) ### FAQs **How much does an ecommerce website cost in Coimbatore?** Shopify stores from ₹1.5 lakh. WooCommerce ₹2–₹6 lakh. Headless custom commerce ₹6 lakh and up. **Which platforms do you build on?** Shopify and Shopify Plus, WooCommerce on WordPress, Magento 2 / Adobe Commerce, BigCommerce, headless Next.js + Shopify Storefront API or Saleor. **Do you integrate Razorpay, PayU and Indian gateways?** Yes — Razorpay, PayU, Cashfree, Instamojo, Stripe and PayPal. UPI, Cards, Netbanking, EMI options and COD wired and tested in production. **Is GST-compliant invoicing included?** Yes. GSTIN-tagged invoices with HSN codes, CGST/SGST/IGST split, e-invoicing for B2B over threshold, Tally/Zoho Books exports. **How long does an ecommerce store take to launch?** Standard Shopify/WooCommerce store: 4–8 weeks. Headless or custom: 10–16 weeks. **Can you migrate my existing store?** Yes — from Magento, OpenCart, WooCommerce, Shopify. Products, customers, orders, reviews and SEO URL structure preserved with 301 redirects. ### Tech stack Shopify, Shopify Plus, WooCommerce, Magento 2, Saleor, Razorpay, PayU, Cashfree, Stripe, Shiprocket, Delhivery, Klaviyo, GA4, Looker Studio --- ## Service: CRM Software Developers in Coimbatore URL: https://spikesecure.com/services/crm-software-developers-in-coimbatore.html ### Hero Software developers in Coimbatore for Zoho CRM, HubSpot, Salesforce, Pipedrive and custom CRM platforms built for sales and rev-ops teams. ### What's included 1. **Platform selection** — recommendation by fit (Zoho/HubSpot/Salesforce/custom) 2. **Pipeline + automation** — stages, lead routing, follow-up sequences 3. **Integrations** — Razorpay, Tally, WhatsApp Business API, IVR, email 4. **Reports + dashboards** — pipeline velocity, win/loss, rep performance 5. **Migration** — from Excel, Zoho, HubSpot, Salesforce, Pipedrive 6. **Training + adoption** — recorded videos, written SOPs, live sessions ### FAQs **What platforms do you customize?** Zoho CRM, HubSpot, Salesforce, Pipedrive, Freshsales, Microsoft Dynamics 365. Custom CRMs on Laravel / Node for niche industries. **Can you build custom CRM from scratch?** Yes — for niche workflows (real estate, education, B2B distribution). Typical 10–16 weeks. **How long does implementation take?** Zoho/HubSpot setup with custom modules and automation: 4–8 weeks. Custom CRM: 10–16 weeks. **Can you migrate from spreadsheets or another CRM?** Yes. Excel, Google Sheets, Zoho, Salesforce, HubSpot, Pipedrive — contacts, deals, activities, notes, tasks and attachments migrated with zero data loss. **Training and adoption support?** Recorded training videos, written SOPs, live sessions, 30-day post-launch support. **Cost in Coimbatore?** Zoho/HubSpot setup ₹1.5–₹4 lakh. Salesforce admin ₹3 lakh+. Custom CRM ₹4 lakh+. ### Tech stack Zoho CRM, HubSpot, Salesforce, Pipedrive, Freshsales, Dynamics 365, Laravel, Node.js, n8n --- ## Service: ERP Software Developers in Coimbatore URL: https://spikesecure.com/services/erp-software-developers-in-coimbatore.html ### Hero ERP software developers in Coimbatore building ERPNext, Odoo, SAP Business One and fully-custom ERP for manufacturing, inventory, HR and finance. ### What's included 1. **Platform implementation** — ERPNext, Odoo, SAP B1, Dynamics 365 BC 2. **Module customization** — custom doctypes, workflows, reports 3. **GST + e-invoicing** — GSTR-1/3B, IRN, e-way bill, TDS/TCS 4. **Manufacturing** — BOM, routing, capacity, sub-contracting, QC 5. **Integrations** — Tally, Zoho Books, QuickBooks, Marg, banking 6. **Phased rollout** — Accounts → Inventory → Manufacturing → HR ### FAQs **Which platforms?** ERPNext, Odoo (Community + Enterprise), SAP Business One, Microsoft Dynamics 365 BC, and custom ERPs on Frappe / Laravel. **Implementation timeline?** Single-module setup: 4–8 weeks. Multi-module manufacturing/distribution ERP: 12–20 weeks. SAP B1: 16–24 weeks. **GST compliance and e-invoicing?** Yes — GSTR-1/3B auto-filing, IRN via NIC portal, e-way bill, HSN-coded invoices, TDS/TCS automation. **Tally / Zoho Books integration?** Yes — Tally Prime (XML), Zoho Books API, QuickBooks online, Marg ERP migrations. **Module customization?** Yes — custom doctype, workflows, reports, role-based dashboards. Manufacturing BOM/routing, multi-warehouse, batch and serial tracking are routine. **Cost in Coimbatore?** ERPNext/Odoo Community single-module: ₹2–₹4 lakh. Multi-module manufacturing: ₹6–₹15 lakh. SAP B1: ₹12 lakh+. ### Tech stack ERPNext, Odoo, SAP B1, Dynamics 365 BC, Frappe, Python, Tally, Zoho Books --- ## Service: Best Mobile App Developer in Coimbatore URL: https://spikesecure.com/services/mobile-app-developers-in-coimbatore.html ### Hero Mobile application developers in Coimbatore for iOS, Android, Flutter and React Native — production-grade, not portfolio-grade. ### What's included 1. **Native iOS (Swift / SwiftUI)** — for graphics-heavy or platform-specific UX 2. **Native Android (Kotlin / Jetpack Compose)** — Play Store ready 3. **Cross-platform (Flutter, React Native)** — MVP / two-platform speed 4. **Backend (Node, Laravel, Firebase)** — REST/GraphQL APIs, real-time 5. **India payments + auth** — Razorpay, Cashfree, PhonePe, UPI deep-links 6. **ASO + analytics** — listing optimization, Crashlytics, Sentry, attribution ### FAQs **Native, Flutter or React Native — which is better?** Heavy graphics / platform-specific UX: native. MVP / two-platform speed: Flutter or React Native. **How long does development take?** MVPs: 8–12 weeks. Mid-size production apps: 12–20 weeks. Complex (delivery/fintech/health): 20–32 weeks. **Cost in Coimbatore?** MVP ₹4–₹8 lakh. Mid-size production ₹8–₹16 lakh. Complex apps ₹16 lakh+. **Play Store + App Store publishing?** Yes — submission, listing copy, screenshots, video previews, app signing, ongoing release management. **App Store Optimization (ASO)?** Yes — keyword research, title/subtitle, A/B-tested screenshots, localized listings, review velocity. **Post-launch maintenance?** 30-day bug-fix warranty included. Ongoing maintenance retainers cover OS upgrades, SDK updates, performance, features. ### Tech stack Swift, SwiftUI, Kotlin, Jetpack Compose, Flutter, React Native, Firebase, Node.js, Laravel, Razorpay, Cashfree, Sentry, Firebase Crashlytics, Bitrise, App Store Connect --- ## Service: Business Email Setup in Coimbatore URL: https://spikesecure.com/services/business-email-setup-in-coimbatore.html ### Hero Business email setup, migration and deliverability in Coimbatore — Google Workspace, Microsoft 365 and self-hosted email. ### What's included 1. **Google Workspace** — domains, mailboxes, Drive, Calendar, Meet 2. **Microsoft 365** — Exchange Online, Teams, OneDrive, SharePoint 3. **Self-hosted mail** — Postfix, Mailcow, Mail-in-a-Box on your VPS 4. **Deliverability** — SPF, DKIM, DMARC, BIMI, MTA-STS, TLS-RPT 5. **Migration** — IMAP, Outlook, Zimbra, cPanel, Zoho → zero data loss 6. **Security + policies** — 2FA, MDM, DLP, retention, recovery procedures ### FAQs **Google Workspace or Microsoft 365?** Google Workspace wins on shared editing + mobile. Microsoft 365 wins on Office desktop + Exchange archiving. **How long does migration take?** Under 25 mailboxes: 1–2 weeks. 25–200: 2–4 weeks. Enterprise multi-domain: 4–8 weeks. Zero downtime, dual-delivery during cutover. **Will my emails reach inbox?** Yes — SPF, DKIM, DMARC, BIMI, DNSSEC configured properly. IP warm-up, reputation monitoring, blacklist remediation. **Migration from existing provider?** Yes — Zoho, Rediff, Bigrock, GoDaddy, Hostinger, cPanel, Exchange, IMAP/POP3 — anywhere. **SPF, DKIM, DMARC setup?** Yes — DNS audit, SPF flattening, DKIM rotation, DMARC p=none → quarantine → reject with reporting. **Cost in Coimbatore?** Setup + migration ₹15,000–₹80,000. Plus Google Workspace (₹125+/user/mo) or Microsoft 365 (₹136+/user/mo). Self-hosted setup ₹40,000+ with hosting at-cost. ### Tech stack Google Workspace, Microsoft 365, Postfix, Mailcow, Zoho Mail, SendGrid, Mailgun, DMARC, DNSSEC, Cloudflare --- ## Service: Top SEO Company in Coimbatore URL: https://spikesecure.com/services/top-seo-company-in-coimbatore.html ### Hero The top SEO company in Coimbatore — technical SEO, on-page optimization, content strategy, white-hat link building and local SEO. Best SEO specialists for businesses ranking in competitive Indian niches. ### KPIs - 50+ sites ranked #1 on Google - +340% average traffic lift - < 6 months to first page for non-head terms ### What's included 1. **Technical SEO audit** — crawl, render, Core Web Vitals, schema, sitemap 2. **On-page optimization** — titles, meta, headings, internal links, schema markup 3. **Content strategy** — topic clusters, search-intent mapping, writer briefs 4. **Link building** — white-hat outreach, digital PR, niche edits 5. **Local SEO** — Google Business Profile, citations, review velocity 6. **Tracking + reporting** — GA4, Search Console, Looker Studio dashboards ### FAQs **How long does SEO take?** Technical wins: 2–4 weeks. On-page content wins: 8–12 weeks. Head-term rankings: 6–12 months. **Cost in Coimbatore?** Audit + fixes: ₹40,000–₹1.5 lakh. Retainers: ₹25,000–₹1.5 lakh/month. Local SEO from ₹15,000/month. **Do you guarantee #1 ranking?** No ethical SEO specialist should. Google's algorithm changes weekly; we guarantee work and process. **Local SEO for Coimbatore?** Yes — Google Business Profile optimization, local citations, review velocity, hyperlocal landing pages, Tamil + English content. **What's included?** Technical audit, on-page, content + writing, white-hat outreach, local SEO, GA4 + Search Console + Looker Studio dashboards, monthly executive report, private Slack/WhatsApp channel. **Google penalty recovery?** Yes — manual action and algorithmic penalty (Panda, Penguin, Helpful Content). Audit, disavow toxic links, rewrite thin content, reconsideration. Typical 3–6 months. ### Tech stack Ahrefs, Semrush, Google Search Console, Screaming Frog, GA4, Schema.org, Looker Studio, BrightLocal, SurferSEO, Microsoft Clarity --- ## Service: Marketplace Developers in Coimbatore URL: https://spikesecure.com/services/marketplace-developers-in-coimbatore.html ### Hero Marketplace developers in Coimbatore building multi-vendor commerce, services marketplaces and B2B portals. Vendor KYC, Razorpay Route split-payments, logistics orchestration and admin dashboards — production-grade. ### KPIs - 6+ marketplaces live - 800+ vendors onboarded - Auto-split payments via Razorpay Route ### What's included 1. **Vendor onboarding + KYC** — PAN/GSTIN/Aadhaar via Karza/Digio/Hyperverge 2. **Split payments** — Razorpay Route, Stripe Connect — auto-payouts at T+0 3. **Multi-vendor inventory** — per-vendor stock, location-aware listings 4. **Logistics orchestration** — Shiprocket, Delhivery, Bluedart, DTDC 5. **Ratings + disputes** — reviews, mediation, automated payout on resolution 6. **Admin + analytics** — vendor performance, GMV, fraud, daily reports ### FAQs **How long does a marketplace take?** MVP: 12–16 weeks. Full marketplace with logistics + analytics: 20–32 weeks. Phased rollouts available. **How does split-payment work?** Razorpay Route or Stripe Connect — payment auto-splits between vendor (85%) and marketplace commission (15%) at settlement. Vendors paid T+0. **B2B marketplaces?** Yes — bulk pricing, quote requests, MOQ, credit terms, PO-driven checkout, GST B2B e-invoices, ERP integrations. **Vendor onboarding + KYC?** Self-service signup, document upload, automated KYC via Karza/Digio/Hyperverge, approval workflows. **Cost in Coimbatore?** Marketplace MVP: ₹6–₹12 lakh. Full marketplace: ₹15–₹40 lakh. Sharetribe/Bagisto setup from ₹3 lakh. **Logistics integrations?** Shiprocket, Delhivery, Bluedart, DTDC, Ecom Express, XpressBees, India Post. ### Tech stack Node.js, PostgreSQL, Bagisto, Sharetribe, Razorpay Route, Stripe Connect, Elasticsearch, Redis, Shiprocket, AWS --- ## Product: SpikeSecure — WordPress Security Plugin URL: https://spikesecure.com/services/spikesecure-wp-security-plugin.html ### Description SpikeSecure is our flagship WordPress security plugin — real-time firewall, malware scanner, login protection, file-integrity monitoring and SEO-spam cleanup in one. Built for production sites, tuned for India, OWASP-grade out of the box. ### Pricing - **Free tier:** real-time WAF, malware scan, login protection, basic logs - **Pro tier:** ₹2,499/site/year — adds backup-to-cloud, file-integrity monitor, one-click rollback, premium WAF rule updates, priority support ### Stats - 1.2M+ attacks blocked across all installs - 0 hacked sites in the last 12 months for Pro customers - 4.9★ aggregate rating (248 reviews) - < 10ms TTFB overhead ### Features 1. **Real-time WAF (OWASP Top-10)** — SQL injection, XSS, RCE, LFI, command injection, CSRF 2. **Malware scanner** — signature + heuristic; auto-clean, quarantine, one-click rollback 3. **Login protection** — brute-force lockouts, 2FA (TOTP), CAPTCHA, custom login URL 4. **File integrity monitor** — hash-based change detection, email alerts on modification 5. **SEO spam removal** — pharma hack, japanese-keyword, hidden link detection + cleanup 6. **Backup & recovery** — incremental S3 / Google Drive backups, encrypted, tested restore ### FAQs **Is SpikeSecure free or paid?** Free tier covers WAF, malware scan, login protection. Pro tier (₹2,499/site/year) adds backup-to-cloud, FIM, rollback, premium rule updates. **Does it slow my site down?** No — WAF at PHP entry layer (under 8ms overhead); scans run in cron off the request path. TTFB impact under 10ms. **Different from Wordfence or Sucuri?** Built for production sites — no noisy alerts. India-tuned rules (Razorpay, UPI form abuse, Tamil/Hindi spam injection). Cleanup included on Pro. Honest INR pricing. **Can it clean an already-hacked site?** Yes — Pro includes hack-cleanup free in first 90 days. Malware removed, hidden links cleaned, file integrity restored, Google Search Console reconsideration filed. **Block brute-force and bots?** Yes — IP rate-limiting, fail2ban-style lockouts, captcha, 2FA, custom wp-login URL, bot detection via UA + behavior fingerprinting, country-level blocking. **Plugin conflicts?** No conflicts with top 200 plugins. Tested against WooCommerce, Elementor, Yoast, RankMath, ACF, WPML, BuddyPress and major page builders before each release. ### Why us - OWASP Top-10 out of the box (ModSecurity / CRS-derived rules) - India-tuned rule sets (Razorpay, UPI form abuse, Tamil/Hindi spam patterns) - Built-in incident response (auto-quarantine, rollback, free cleanup in 90 days) - Sub-10ms overhead — tested on shared hosting, VPS, Kinsta, WP Engine ### Tech stack WordPress 5.5+, PHP 8, MySQL, OWASP CRS, ModSecurity, ClamAV, Cloudflare, fail2ban, YARA, WP-CLI --- ## Product: SpikeSEO — WordPress SEO Plugin URL: https://spikesecure.com/services/spikeseo-wp-seo-plugin.html ### Description SpikeSEO is our flagship WordPress SEO plugin built for the AI search era — the first WP SEO plugin with native AI Visibility tracking across ChatGPT, Perplexity and Gemini. Paired with a multi-layer SEO Score Analyser, AI Title & Meta Generator, 25+ schema types and native content analysis for Hindi, Tamil, Bengali and Marathi. ### Modules (functionality) **1. AI Visibility Tracker** — First WordPress plugin to measure AI engine citation. - Citation rate, mention rate, sentiment, topical authority, share-of-voice - AI engines tracked at launch: ChatGPT, Perplexity, Gemini - Post-launch: Claude (Phase 2), Bing Copilot (Year 2) - Daily (Pro) or hourly (Business+) tracking - Two pricing approaches: quota-based (default) or bring-your-own-key (Agency tier) **2. SEO Score Analyser** — Multi-layer scoring engine. - On-page audit per URL: title, meta, H1, heading hierarchy, alt text, internal/external links, word count vs top-10 competitors, readability, keyword density, URL structure, canonical, schema, OG + Twitter Cards - Technical audit site-wide: sitemap, robots.txt, HTTPS+HSTS, broken links, redirect chains, duplicate content, orphan pages, thin content, image optimisation, JS rendering, hreflang, indexation, Core Web Vitals - Composite scores: On-page · Technical · Content Quality · Authority · AI Visibility · Overall - Smart recommendations with estimated impact ("could move you from #7 to #4") and effort level (5 min / 30 min / 2 hr), sorted by impact-to-effort ratio - One-click auto-fix where possible **3. AI Title & Meta Generator** - 5 title variations per post (50-60 chars) - 5 meta description variations (140-160 chars) - Language-aware in English, Hindi, Tamil, Bengali, Marathi - CTR-focused tone with emotional triggers, numerics, power words - Keyword inclusion verification, brand voice control (professional/conversational/urgent) - Bulk generation across entire site, suggestion history with version restore **4. Schema Markup Engine** — 25+ schema.org types. - Content: Article, BlogPosting, NewsArticle, How-To, FAQ, Q&A, Recipe, Course, VideoObject - E-commerce: Product, Offer, AggregateOffer, Review, AggregateRating, Brand - Local business: LocalBusiness, Restaurant, Store, Service, ProfessionalService - Events: Event, BusinessEvent, EducationEvent, MusicEvent, SportsEvent - People & orgs: Person, Organisation, Author, EmployerOrganization - Navigation: BreadcrumbList, SiteNavigationElement, WebSite, SearchAction - India-specific: GST-inclusive pricing markup, UPI payment method - Visual schema builder, real-time validation, Google Rich Results test integration - WooCommerce auto-integration (Product, Offer, Review) **5. Technical SEO Suite** - XML sitemaps with sitemap index for 50K+ URLs (image, video, news, hreflang variants) - Search Console + Bing Webmaster Tools auto-submission - Robots.txt visual editor with per-user-agent rules (Googlebot, Bingbot, GPTBot, PerplexityBot, ClaudeBot) - llms.txt support — emerging AI crawler standard - .htaccess editor with backup + rollback - Auto-generated Open Graph + Twitter Cards with per-post overrides; preview cards for Facebook, Twitter, LinkedIn, WhatsApp - Schema-backed breadcrumbs (BreadcrumbList) - AMP support compatible with the official AMP for WordPress plugin **6. Multilingual Content Analyser** — Real-time analysis in the WordPress editor. - Live SEO score, readability, keyword density updating as you type - LSI keyword suggestions from top-10 competitor analysis - Internal linking suggestions from existing posts - Outbound linking recommendations to authoritative sources - Image alt-text auditing, heading structure validation - Languages supported at launch: - English: Flesch-Kincaid + Porter stemmer - Hindi: Devanagari syllable counter + Hindi morphological analyser - Tamil: Tamil grapheme counter + Tamil agglutinative root extractor - Bengali: Custom Bengali syllable counter + Bengali stemmer - Marathi: Devanagari syllable counter (Marathi rules) + Marathi morphological analyser - Competitor analysis: top-10 Google results, avg word/heading/image count, common LSI keywords, content gaps **7. Redirection & 404 Manager** - 301, 302, 307, 308, 410, 451 redirects from a single UI - Regex pattern support for bulk redirects (e.g., /blog/2020/* to /archive/*) - Bulk import from CSV (useful for site migrations) - Auto-redirect on slug change, category/tag rename, post move - Redirect chain detection with warning - Per-redirect statistics - 404 monitor: automatic logging, aggregated view, source tracking (referrer/UA/country), one-click resolution, bulk dismissal, Search Console integration, auto-suggested redirect targets via slug similarity - Performance: served via WP earliest hook (<1ms overhead), optimised for 100K+ redirects, optional .htaccess offload for Apache **8. WhatsApp Reporting & Alerts** — Only WP SEO plugin that reports via WhatsApp. - Alert types: ranking drop (3+ positions in 7 days), AI visibility drop (5+ pts WoW), indexation issue, Core Web Vitals regression, broken links (5+ new 404s/24h), weekly Monday health summary, monthly PDF report - Channels: WhatsApp (BSP at launch, Meta Cloud API Phase 2), Telegram (free parallel bot), Email (own SMTP default), in-WordPress admin banner, customer dashboard notification centre - Config: per-channel enable/disable, per-severity threshold, quiet hours (default 10 PM–7 AM IST), test notification button, WhatsApp OTP verification at setup **9. Customer Dashboard (PWA)** - Multi-site overview for customers managing multiple WordPress installations - Per-site drill-down: SEO Score, AI Visibility Score, recent issues, recommendations - AI Visibility tracker with engine breakdown, trending queries, competitor share-of-voice - Recommendation queue prioritised by impact-to-effort ratio - Bulk actions for agency-tier (apply settings to all sites at once) - Team management with role-based access (Owner, Editor, Viewer) - Billing portal — invoices, payment method, plan change, cancel - Notification preferences — per-channel, per-severity, quiet hours - API key management for bring-your-own-key customers - Agency-tier: white-label client reports, client portal (read-only), bulk report generation, cross-site benchmarking, API access ### Cross-module integration (workflows) **Customer publishes a new post** 1. Content Analyser scores in real time 2. AI Title & Meta Generator suggests 5 title variations on publish 3. Schema Markup Engine auto-adds Article schema 4. XML sitemap is updated and pinged to Search Console 5. AI Visibility Tracker adds the post's keywords to next-day monitoring 6. Internal linking suggestions surfaced for older posts **Ranking drop detected** 1. WhatsApp alert with affected keyword + dropped position 2. Recommendation queue auto-populates with suggested fixes 3. Competitor analysis shows what top pages have that yours doesn't 4. AI Visibility cross-check reveals whether AI engines are also affected **AI Visibility shifts** 1. Daily check across all configured AI engines 2. Score change notifications on ±5 pts week-over-week 3. Recommendation queue suggests schema additions, content restructuring, llms.txt updates 4. Competitor share-of-voice heatmap updates ### Unified SEO Health Score weighting - On-page: 25% - Technical: 20% - Content Quality: 20% - Authority: 10% - AI Visibility: 25% ### FAQs **What AI engines does SpikeSEO track?** At launch: ChatGPT, Perplexity, Gemini. Post-launch: Claude (Phase 2). Year 2: Bing Copilot. **Which languages are supported?** English, Hindi, Tamil, Bengali, Marathi — with native morphological analysis, not transliteration. **How is it different from Yoast / Rank Math / All-in-One SEO?** First WP SEO plugin with native AI Visibility tracking. Native multilingual analysis for Indian languages. WhatsApp reporting. **What schema types are supported?** 25+ schema.org types covering content, e-commerce, local business, events, people, and navigation, plus India-specific variants (GST pricing, UPI payment method). **Does SpikeSEO support hreflang and multilingual sites?** Yes — hreflang sitemap variants, hreflang validation, multilingual content analysers, and sitemap index for sites over 50,000 URLs. **Can I receive SEO reports on WhatsApp?** Yes — weekly Monday health summaries plus instant alerts for ranking drops, AI Visibility drops, indexation errors, broken links. Telegram and email also available. ### Tech stack WordPress 5.5+, PHP 8, OpenAI API, Perplexity API, Gemini API, Anthropic API (Claude phase 2), Schema.org, JSON-LD, Google Search Console API, Bing Webmaster API, WhatsApp Cloud API, Telegram Bot API, custom Hindi/Tamil/Bengali/Marathi NLP --- ## Product: SpikeAssist — Universal Embeddable Chat Platform URL: https://spikesecure.com/services/spikeassist-universal-chat-platform.html ### Description SpikeAssist is our universal embeddable chat platform — one line of JavaScript works identically on HTML, React, Vue, Angular, Next.js, WordPress (incl. WooCommerce), Shopify, Magento, OpenCart and every other modern web stack. Configurable bots handle common queries automatically through pre-defined responses, dynamic API calls, and pre-uploaded PDF documents. Live agents take over when needed. ### Architecture (three-tier) - **Tier 1 — Super Admin (SpikeSecure):** approves new client signups, approves domains/IPs per client, suspends violators, sets platform-wide rate limits, manages billing/refunds, maintains audit logs - **Tier 2 — Client Admin (paying customer):** configures bot rules, manages PDF library, defines API integrations, manages agent team, sets working hours, customises widget — within limits set by Tier 1 - **Tier 3 — End-Customer (visitor on client website):** interacts with the chat widget; sends messages, receives bot replies and PDFs, escalates to live agents Hard rules: client cannot deploy on unapproved domains; end-customers never see admin interfaces; every Super Admin action is logged immutably. ### Client Role Hierarchy (within each paying customer's organisation) Four-role hierarchy. Strict scope enforcement. | Role | Capabilities | Restrictions | |---|---|---| | **Client Owner** | Full control: billing, subscriptions, domains, bot rules, PDF library, API integrations, full agent org. Promotes/demotes any team member. All organisation-wide analytics. | None within org. Cannot see other tenants. Cannot bypass Super Admin domain approval. | | **Agent Admin** | Manages all managers and all agents. Configures bot rules, PDFs, API integrations. Reassigns agents between managers. Final-tier escalations. | Cannot change billing/subscription. Cannot delete the Client Owner. Cannot approve domains. | | **Manager** | Supervises a specific team of 5–10 agents. Receives escalations from team. Reassigns conversations within team. Team analytics only. | Cannot see other managers' teams. Cannot edit bot rules, PDFs, API integrations. Cannot manage billing or domains. | | **Agent** | Handles live chats. Sends auto-replies and PDFs. Escalates to assigned Manager. Own performance analytics only. | Cannot see other agents' conversations or stats. Cannot edit bot configurations. Cannot escalate beyond assigned Manager. | **Manager-to-Agent Assignment Model** - One agent → one manager (no multi-reporting) - One manager → many agents (typical: 5–10) - Unassigned agents report to Agent Admin - Manager reassignment is one-click (drag-and-drop) - Manager absence handling routes escalations to Agent Admin - Team-based reporting groups agent metrics by reporting manager **Query Escalation Flow** (5 steps) 1. **Bot** — Configurable Bot Engine. Matches → resolves; unmatched → escalates to Agent. 2. **Agent** — Assigned via routing rules. Resolves or clicks "Escalate to Manager". 3. **Manager** — Escalating agent's Manager (or Agent Admin if no Manager). Resolves or escalates to Agent Admin. 4. **Agent Admin** — Final tier within client org. May open Haqto Super Admin support ticket for platform issues. 5. **Super Admin** — Handles platform-level issues only (bugs, outages, abuse). End-customer queries are not escalated here. Every escalation passes full conversation context, customer history, prior agent notes, mandatory escalation reason, optional internal note. Receiver sees "Escalated from [Name]" banner with full history. SLA timers per tier; breaches surface as alerts. ### Industry-Specific Chat Templates (12 verticals) Pre-built templates that auto-provision bot flows, intents, trigger phrases, API placeholders, PDF library structure, welcome messages, working hours and escalation rules tuned to each industry's typical queries. Time-to-value: under 10 minutes signup → live. | Category | Bot Focus | Typical Clients | |---|---|---| | E-commerce — Fashion | Size charts, returns, delivery tracking, style queries | Apparel, footwear, accessories | | E-commerce — Electronics | Warranty, specs, availability, EMI options | Gadgets, appliances, consumer tech | | E-commerce — Food & Grocery | Delivery tracking, perishability, dietary, freshness | Grocery, specialty food, organic | | Manufacturing & Industrial | RFQs, technical specs, distributor enquiries, capability info | Factories, B2B suppliers, exporters | | Real Estate | Property enquiries, site visit booking, EMI calculation | Builders, agents, brokers | | Healthcare & Clinics | Appointment booking, doctor availability, services list | Clinics, hospitals, diagnostics | | Education & EdTech | Course enquiries, fee structure, demo class booking | Coaching centres, schools, online courses | | Financial Services | Loan eligibility, document lists, application status | NBFCs, brokers, insurance agents | | Hospitality & Travel | Bookings, availability, cancellation, itinerary | Hotels, travel agents, tour operators | | Professional Services | Service enquiries, quotation requests, consultation booking | Lawyers, CAs, agencies, consultants | | SaaS & Software | Demo booking, feature questions, pricing tiers | Software companies, SaaS startups | | Generic / Custom | Basic FAQ + escalation framework — build from scratch | Anyone who doesn't fit the others | **What each template ships with:** 5–15 bot flows, intent catalogue tuned to industry vocabulary, 20–50 trigger phrases per flow, API integration templates (e.g., WooCommerce for ecom, ERPs for manufacturing, EHR for healthcare), PDF library folder structure, tone-appropriate multilingual welcome message, working-hours defaults, escalation thresholds, industry-appropriate widget appearance, multilingual variants in English/Hindi/Tamil/Bengali/Marathi. **Onboarding wizard (7 steps):** Primary industry → Sub-category → Optional secondary industries (up to 2 more) → Template provisioning → Customisation review → Domain submission → Activation. **Template lifecycle:** Versioned · opt-in updates (never automatic) · customisations preserved on import · rollback supported · cross-language consistency · A/B test framework. Agency-tier and Enterprise can request custom industry templates. ### Modules (functionality) **1. Universal Chat Widget** - Single `